Note The classic portal for StorSimple is deprecated. Your StorSimple Device Managers will automatically move to the new Azure portal as per the deprecation schedule. You will receive an email and a portal notification for this move. This document will also be retired soon. For any questions regarding the move, see. The PDApp.log file displays that the updates have failed, such as: '7 out of 10 updates are applied', which means updates for 3 apps have failed. In this scenario, the package does not fail, but the PDApp log displays the number of updates that have failed. As a simple test to check that the web server is running correctly, check that the updaterfeed.xml files on the update server can be accessed from browsers on the client machines. Essentially, you need to ensure that the web server is working, independent of the Adobe Update Server Setup Tool.
Overview The StorSimple updates features allow you to easily keep your StorSimple device up-to-date. Depending on the update type, you can apply updates to the device via the Azure classic portal or via the Windows PowerShell interface. This tutorial describes the update types and how to install each of them. You can apply two types of device updates: • Regular (or Normal mode) updates • Maintenance mode updates You can install regular updates via the Azure classic portal or Windows PowerShell; however, you must use Windows PowerShell to install Maintenance mode updates. Each update type is described separately, below. Regular updates Regular updates are non-disruptive updates that can be installed when the device is in Normal mode. These updates are applied through the Microsoft Update website to each device controller. Important A controller failover may occur during the update process. ![]() However, this will not affect system availability or operation. • For details on how to install regular updates via the Azure classic portal, see. • You can also install regular updates via Windows PowerShell for StorSimple. For details, see. ![]() Maintenance mode updates Maintenance Mode updates are disruptive updates such as disk firmware upgrades. These updates require the device to be put into Maintenance mode. For details, see. You cannot use the Azure classic portal to install Maintenance mode updates. Instead, you must use Windows PowerShell for StorSimple. For details on how to install Maintenance mode updates, see. Important Maintenance mode updates must be applied separately to each controller. Install regular updates via the Azure classic portal You can use the Azure classic portal to apply updates to your StorSimple device. To install regular updates via the Azure classic portal • On the Devices page, select the device on which you want to install updates. • Navigate to Devices > Maintenance and scroll down to Software Updates. • To check for updates, click Check Updates at the bottom of the page. • You will see a message if software updates are available. Click Install Updates to begin updating the device. How to install a dzus fastener. You will be notified when the update is successfully installed. Install regular updates via Windows PowerShell for StorSimple Alternatively, you can use Windows PowerShell for StorSimple to apply regular (Normal mode) updates. Important Although you can install regular updates using Windows PowerShell for StorSimple, we strongly recommend that you install regular updates through the Azure classic portal. Beginning with Update 1, pre-checks will be performed prior to installing updates from the portal. These pre-checks will preempt failures and ensure a smoother experience. To install regular updates via Windows PowerShell for StorSimple • Open the device serial console and select option 1, Log in with full access. Type the password. The default password is Password1. BIOS Setup Updating the BIOS To update the BIOS, you will need the new BIOS fi le and a fl ash utility, AFUDOS. Please contact technical support or your sales representative for the fi les. FUDOS is a BIOS update utility, also referred to as a 'BIOS flash utility', with a command line interface for MS-DOS. The target board MUST use AMIBIOS Core 7.xx or AMIBIOS8. • At the command prompt, type: Get-HcsUpdateAvailability You will be notified if updates are available and whether the updates are disruptive or non-disruptive. • At the command prompt, type: Start-HcsUpdate The update process will start. Important • This command applies only to regular updates. You run this command on only one controller, but both controllers will be updated. • You may notice a controller failover during the update process; however, the failover will not affect system availability or operation. Install Maintenance mode updates via Windows PowerShell for StorSimple You use Windows PowerShell for StorSimple to apply Maintenance mode updates to your StorSimple device. All I/O requests are paused in this mode. Services such as non-volatile random access memory (NVRAM) or the clustering service are also stopped. ![]() Both controllers are rebooted when you enter or exit this mode. When you exit this mode, all the services will resume and should be healthy. ![]() (This may take a few minutes.) If you need to apply Maintenance mode updates, you will receive an alert through the Azure classic portal that you have updates that must be installed. This alert will include instructions for using Windows PowerShell for StorSimple to install the updates. After you update your device, use the same procedure to change the device to Regular mode. For step-by-step instructions, see. Important • Before entering Maintenance mode, verify that both device controllers are healthy by checking the Hardware Status on the Maintenance page in the Azure classic portal. If the controller is not healthy, contact Microsoft Support for the next steps. For more information, go to Contact Microsoft Support. • When you are in Maintenance mode, you need to apply the update first on one controller and then on the other controller. Step 1: Connect to the serial console First, use an application such as PuTTY to access the serial console. The following procedure explains how to use PuTTY to connect to the serial console. To connect through the serial console • Connect your serial cable to the device (directly or through a USB-serial adapter). • Open the Control Panel, and then open the Device Manager. • Identify the COM port as shown in the following illustration. • Start PuTTY. • In the right pane, change the Connection type to Serial. • In the right pane, type the appropriate COM port. Make sure that the serial configuration parameters are set as follows: • Speed: 115,200 • Data bits: 8 • Stop bits: 1 • Parity: None • Flow control: None These settings are shown in the following illustration. Note If the default flow control setting does not work, try setting the flow control to XON/XOFF. • Click Open to start a serial session. Step 2: Enter Maintenance mode After you connect to the console, determine whether there are updates to install, and enter Maintenance mode to install them. To enter Maintenance mode • In the serial console menu, choose option 1, Log in with full access. • Type the password. The default password is Password1. • At the command prompt, type Enter-HcsMaintenanceMode • You will see a warning message telling you that Maintenance mode will disrupt all I/O requests and sever the connection to the Azure classic portal, and you will be prompted for confirmation. Type Y to enter Maintenance mode. Both controllers will restart. When the restart is complete, another message will appear indicating that the device is in Maintenance mode. Step 3: Install your updates Next, install your updates. To install Maintenance mode updates via Windows PowerShell for StorSimple • If you haven't done so already, access the device serial console and select option 1, Log in with full access. • Type the password.
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